After the disaster of the SriLankan Airlines flights, I’ve been working my way through all the jobs to getting my bookings refunded, insurance claims and more.
- Phoned Amex, they’ve put a temporary suspension on all the transactions
- Emailed SriLankan requesting a refund for the first ticket/flight
- Phoned Orbitz about the second ticket and listened as they have no idea what to do
- Made some enquiries about insurance
This was one of those unusual times where I had neither corporate coverage nor a discrete policy in place so going to rely on the (often weak) supplementary coverage of the Amex platinum card. Probably a good time for me for me to re-read the PDS of each complementary coverage I have access to for future reference.